Dear Mr. Michael Baldassari,

My wife and I would like to express our satisfaction with your metal roof installation on our house.  The roof was installed in late November of 2009, only a few days before we received our first major snow fall.  Your roofing crew was extremely professional and their work exceeded our expectations.  They installed our roof in an efficient and careful manner; working tirelessly for two and a half days.  At completion, they did a fantastic job of cleaning up the yard around the house.

in particular, we have really appreciated one of the advantages that your metal roof offers.  Snow easily slides off and does not build up a snow load.  After the second snow fall, I gave away my snow rake knowing that I would never again have to get on an extension ladder to clear a two and a half story roof.  Due to the size of our roof, in the past, this task has taken several hours and has been somewhat hazardous.  I certainly won't miss this "pleasureable task" of home ownership.

Last week on Thursday evening, the 25th of February, we had rain, snow and wind gusts yp to 68 miles per hour for several hours.  The roof received punishing forces from the wind as well as flying debris from tree branches and pine cones.  We were a little concerned that we would see roof damage the next morning.  However, upon inspection, the roof remained intact.  The resistance to such forces demonstrates how well the metal roof has been installed and the topnotch quality of the metal roofing material itself.

Knowing that we will never have to replace our roof again has convinced us more than ever that we made a wise investment.  The aesthetics of the black metal roof has added a richness and quality finish to our home which we will enjoy for many years to come.

Sincerely,
John and Jane Vaitkunas
Auburn, Massachusetts

To Whom it may concern;

We recently had a metal shingle roof installed by Interlock Roofing from Waltham Mass.   The company coordinated the delivery of materials and dumpster, and dumpster pick up.  The work crew treated our home and belongings with consideration and respect.  I happened to come home while one gentleman was clearing the furniture and plants (there were many) from the deck.  He moved our tomato plants one at a time as though they were very valuable to him.  They worked very hard at our home for four days, two of which were twelve hour days for them.  This was the direct result of the work ethic of Baha the crew chief.  He was fabulous.  They worked Saturday and Sunday, which happened to be Father’s Day, in the rain to finish our roof in the time frame they initially told us.  He checked in with us frequently for feedback and we developed quite a rapport.  He is a master craftsman.  There is no other way to describe the quality of his work.  He was concerned that every shingle be the best.  He hand shaped many of them and it shows.  He improved the original plan for placement of snow guards.   The roof is extremely well done, and we are proud of it and the people who did it.

We expected our yard to be a mess when the roof was finished.  There was no mess.  None of our perennials were damaged, and we have several next to the house.  One man used a magnet to pick up the nails on the ground from removing the old roof.  Baha even had one of his men push the materials in the dumpster down so that it would look as nice as possible for the twelve hours that it sat full in our yard.

Sincerely,

Dave and Jo-Ann Whiting

Before

After

Dear Interlock,

This letter is in regards to the absolutely gorgeous roof you recently installed for us. The roof looks amazing. The red choice was a little nerve racking, but it is even better than we could have imagined. We live on a very busy street and we can often hear cars slowing down in front of the house to look at the roof.

Mike met with us in mid March and was extremely knowledgeable about the product and answered all our questions. When we were ready to proceed with the project. Miranda was very helpful and courteous to us.

Within a couple of days of getting the go ahead for the project, one of Interlock's installers was at our door, saying they would be starting the next day. He notice something that was missed in the initial roof review and suggested we add some ice guards above our skylights for extra protection. They started the next day promptly at 8am and with fear of rain the following day they worked til well after dark and then picked up the debris from our yard and took it away with them. They also carefully covered the additional materials to be used in case of rain. They finished the project in a couple of days and cleaned up every day before they left.

The installers were very polite and worked hard to get the project completed.

We plan on staying in our home for many years to come and are pleased with the decision we made to go with the Interlock Roofing System.

Both for the beauty it adds to the exterior of our home, the immediate savings coming over our way with reduced heat and electricity bills and the long term benefit of never having to replace the roof again.

Sincerely,

Christopher and Danon Perry
North Reading, MA

Dear Interlock Management,

As promised I am writing you a follow up letter sharing our experience regarding the purchase and installation of our new Interlock Roof.

Long before we received your introductory mailing my wife and I had already had our minds set on eventually installing an Interlock Roof. Our reasoning was simple. We only wanted to install one more roof in our lifetime, and we were very interested in the looks, durability and warranty of your product.

As an experienced service and installation manager myself, I am very familiar with the fact that many jobs have their surprises, and sometimes despite planning things go wrong. What really matters is how those instances are dealt with. As in our case, the first day the crew did not arrive until several hours later than expected due to issues back at the warehouse. The Customer Service Manager I believe, Miranda was very apologetic and did try to explain as well as got back to me with status on their expected arrival.

The late arrival was quickly put behind us as upon arrival your crew without walking around or discussion divided and began what was a dynamic, organized and efficient process of setting up and beginning installation like nothing we or our neighbors have ever seen. In just a few hours they had stripped two layers of roofing off the house and garage, did some repair work, papered the roof and had half the garage and the front half of the main roof complete.

On day two they completed the install and did an incredible job of cleaning up. This included every member of the crew walking my property to insure not one nail was left to step on, or cause tire damage. Our second surprise or problem was detected after their departure which was related to the fact that the back half of our roof had to be done in neoprene and the drip edge was not only different but was white instead of black causing our roof to look incomplete. I believe we both learned something that day. Your company for the future will be able to point this out up front and offer to paint the the edging in advance of the installation. In our case you had a man here the next day and he painted the drip edge to match the front half of the house and shingles. We also had two separate follow up visits from your quality control people to inspect the job for proper install and completion.

In summary we are very pleased with our roof and the diligence of your hard working professional crew. We without a doubt have the best looking roof in the neighborhood, bar none.

Sincerely,
Dave Marr

Dear Sirs,

To quote from TS Eliot, “Home is where one starts from.” And our home needed a kick to start it again!

We built our home 12 years ago, but our roof was already showing real signs that we needed to replace it, as the shingles where curling, slipping out of place and although not causing leaks at the time it surely would have. The way our home is situated on our lot, it gets total New England weather. There is also “a lot” of roof in the front, so we needed it to look incredible as well.

We had looked into Interlock a year prior, but with children and careers, sometimes if it ain’t broke, don’t fix it! But a year later we knew that our roof was the first project on our list to get attention. We got in touch with Interlock, and that is the best decision we have made!

Our initial visit with Dan was pleasant, not pressure packed to purchase on the spot, as we had done our research. The cost to re-roof with asphalt shingles at this time, plus the possibility of having to do another 12-15 years versus the price presented to us go with Interlock AND NEVER ROOF AGAIN was well within our budget! We decided that meeting to go with Interlock.

We received updates on our order process at each step, from the order being received to when the order was being shipped. The kept us informed and provided excellent customer service.

Our roofing system went on ahead of schedule and the installers were excellent! Nick and Serge were pleasant, extremely hard workers and cleaned up the site each night! They were a pleasure to have around!

Our home is beautiful, again! We have a company to back up our roofing system and feel that going with Interlock was the best decision we have made!

Thank you so much for having such quality employees, for your communication and for brining peace of mind to us!


Sincerely,
Connie and Bruce Harris
Amesbury, MA 01913

I’m writing to thank you and your team of installers for a job well done.  The size of the job was 30 squares.  The crew completed it in three days and in 30 degree weather.  Not only does my roof look awesome but the installation team had meet and exceed my expectations for customer satisfaction.

I signed the contract with Interlock on November 4 and the installation began on December 4.  One day after the first snowfall of the season.  The installation crew (of 4 men) went to work removing the snow from the roof before starting the task of installing the Interlock system over my existing asphalt roof.  The existing asphalt roof was original to the house and was only 14 years old.  Several years earlier, it had started to show signs of curling and was now beginning to disintegrate leaving black stains on the lower trim boards and grit on the steps.

The team arrived at 7:30am and promptly got to work.  They worked well into the evening (5:30pm).  They rarely took breaks.  They worked like bees in a hive with everyone knowing his job.

It was dark by the time they left and as I mentioned earlier, they had to shovel the snow off the roof, which in turn went on to the ground piling up in front of the garage doors and the other doorways.  Prior to leaving the site for the evening the crew did a quick clean up of the area, including shoveling out the entrance ways and the garage doors.  Needless to say, I was impressed with the attention to these simple customer focus details.

Since completion we have had several major snow storms in a short period of time.  On the news, people were worried about ice dams and the possibility of roofs collapsing from the weight of the snow.  My neighbors took out their snow rakes to prevent potential problems; however, I didn’t need to take such action as the snow just slid off my roof.

Many of my neighbors have commented on how nice the house looks with the new roof.  One neighbor noticed that my house did not have now on it when all the other houses in the neighborhood did.  He was so impressed with the Interlock Roofing System that he and his brother in-law came to look at it after discussing it at Christmas dinner.

Thanks again for a job well done.  Everything you said exactly how the job was executed which is a rare pleasure.

Sincerely,
Kathy Christiansen
Tyngsboro, MA

This letter is written to inform you of my recent installation experience with your company. As a former Regional Sales Manager for 22 years in the Northeast US, I believe I can speak from experience when it pertains to customer service, customer relations and more importantly, customer satisfaction. That being said, I offer the following comments for your review:

Interlock Industries employee, Vitale Sukhovtsev, was my main contact and installer throughout the entire roofing process. Although Mr. Sukhovtsev is deaf, we established an immediate rapport. Communication between us was never and issue. I found Mr. Sukhovtsev’s work ethic, professionalism and craftsmanship to be exemplary. He was prompt, courteous and meticulous in his craft. It was impressive to see someone who took such pride in his vocation. He is a great ambassador for your company and he has made my experience with Interlock Industries a very positive one.

In closing, based upon the installation process, I look forward to a high performing and maintenance free roof. Should you have any questions regarding the aforementioned, please feel free to contact me directly at home (978) xxx-xxxx.


Sincerely,
Michael Gauthier
3 Stone Row Lane
Georgetown, MA 01833

Dear Bob,

Our new roof looks great!  The numerous lines and angles of our gray contemporary house set up beautifully against the look of the “black slate”. Of course we like our house, but the best affirmation for its good looks came from our neighbors who were quick to notice the new roof was not just an ordinary replacement, but stand-out.

We look forward to realizing efficiencies in both our winter and summer utilities making this investment in our roof one way that we can use fewer energy resources. Our black slate Interlock roof helps us achieve our goal to be more “green” with a roofing solution that’s environmentally friendly, especially by comparison to an asphalt alternative.

Additionally, since we live in a heavily wooded environment, the leaves and pine needles that would stick to our previous roof now fall to the ground as nature intended.  You won’t find us climbing ladders to clear off the roof in the future!

Count us among your satisfied customers.

Sincerely,
Maribeth and Rich Marcello

Mr. Michael Baldasari & Patrick Doyle

Thank you so much for meeting with us to arrange the purchase of a new roof by Interlock. It’s Beautiful!

It is so beautiful that our neighbors are always looking and complimented us for the decision we made to install our Interlock roof.

The crew, Mr. Molin Temofey the most professional, intelligent worker, I ever had working on my house, he was polite – he did the work, and he cleaned up beautifully (even better than how he found it – to our pleasure). The roof was delivered three weeks earlier, as well the installation! The crew worked long hours to get the job completed.

I WILL RECOMMEND not only the Interlock sales as well the installation personnel.

Thank you – Interlock is a great company with a product that is sure to give us many years of security knowing that our roof will surely outlast us and that we don’t have to worry about any future roofing jobs. You were very accommodating and a pleasure to work with!


Jose and Zelinda Silva

Dear Sir,

We recently had your Interlock Roofing System installed on our home. It has now been about 3 months since the roof was installed. We receive many compliments on how beautiful the roof looks. Your installers were polite, fast, cleaned up the area daily and did a full clean up after the job was completed.

My wife and I discussed installing a metal roofing system because of the many advantages of a metal roofing system. We did not want a system like the ones everyone sees on old barns, (straight panels). We were looking for an attractive looking system that would add curb appeal to our home.

We decided to go to one of the local home shows to see what types of roofing systems were available. That's when we found your company. I had seen various style metal roofs on home TV shows, but none of them matched the interlocking panel system like yours.

The shingles not only interlock with each other but they are also nailed into the roof deck for a good solid roofing system.

I work at a local College as the Manager of Building Services. I am responsible for maintenance of many difference types of buildings and roofs. I have seen the amount of damage caused by water, snow, ice and wind. So when deciding what type of roof we should install on the largest investment anyone purchases in their lifetime (a house), we decided to invest in a metal roof which we will never have to worry about again.

The advantages of the metal roof are easy to understand and see. Interlock roof system will keep your home cooler during summer months, warmer during winter month, eliminates ice jams, keeps your heating and cooling costs down and looks great year round. While keeping your house safe from water, ice, snow and wind damages.

The most often asked question since we had this roof installed was, Isn't it noisy when it rains? I want to tell you, that we have had many heavy down pours and you can not hear the rain, even during the hardest rainstorms. It is not any louder than any other roofing system.

Our off white house has blue awnings and blue shutters so when my wife saw the blue color offered in your brochure, she fell in love with it and decided it would match our house nicely, and she was right. My niece came over to see the new roof and said the house looks like it's brand new, our house was built in 1954.

We have people drive by the house and they literally stop to admire how great the house looks. When we're out in the yard people blow their horn and yell "the roof looks great".

Purchasing a metal roof is more expensive but you'll never spend another penny on your roof again. You'll never have to listen to people pounding nails while you're trying to relax after you returning home from work. You won't have to worry about coming up with the expensive cost of replacing a roof on your home after you retire. All of these reasons are just part of why we invested in installing the roofing system that will be still on our home after we are gone. Not to mention it has a full replacement warranty transferable to the next owner should you ever decide to sell your house.

We believe it adds curb appeal to your home, saves you money on utilities, increases the value of your house and you will never have to replace it for as long as you live.

If you look at the cost to install a conventional asphalt shingled roof, which you will probably have to invest in twice in your lifetime, coupled up with the cost of disposal for stripping your old roofing system. I believe you will find it will cost about the same monies in the long run and you will not be inconvenienced by construction noise while your roof is being replaced again for second or third time.

I believe this is the best investment we have made next to the purchase of our house.

This message is for anyone who is considering investing in a metal roof. Spend the little extra on the roof that will protect your most costly investment you will ever make and never have to worry about it again. How can you possibly consider any other roofing system?

Sincerely,
Michael Fern

To Interlock Industries, Inc.

First, we want to say that Mr. Mike Yaniv was very through in explaining the advantage of your interlocking aluminum roof system.

It is truly the way to go today. And the more exposure to this type of roofing system, your company will have a very heavy work load. It is definitely the trend of the future.

We want to praise Mr. Igor Kurilo - who personally delivered all the material and building permit. There's not many workers in this world today like him who take pride in their work. He found my existing ridge vent system was not working, and replaced each side of the ridge with new plywood and installed the roof venting system.

Mr. Yaniv, and Mr. Kurilo together with your Interlock Roof System has made our home look like a million bucks!

Irving and Theresa Torrey

I would recommend the Interlock Roofing System to anybody, my friends and neighbors were impressed by how nice my roof looks.

The men tha installed the roof were very respectful and courtious. I was shocked by how quickly they were able to install the Interlock Roofing System. Not only do I have a beautiful roof now, I have the warranty and you can transfer it to a new owner if i ever sell the house.

Thank you.
John and Lisa Robinson

Dear Mr. Yaniv,

No more problems with moss and lichens, like I had with the asphalt shingles.  I am extremely happy with my new Interlock Roofing System and to think it has a lifetime warranty.  There have been several rainstorms that last couple of weeks and to me the metal roof had added no additional noise at all.  The flat roof is also a welcomed addition.  The material quality is tip-notch throughout.  A flat roof will normally wear out first; however, this also comes with a lifetime warranty.  I have been impressed with Interlock from my first awareness at the local home show.  I also did investigation through the Better Business Bureau.  During all interaction with Interlock, employees have been professional and courteous.

The sales presentations were very informative.  I was also able to visit half dozen houses locally that had had Interlock Roofing Systems installed.  The benefits of the Interlock roof over an asphalt roof are numerous.  In these days of rising energy costs and the high price of fuel, the expected energy savings are welcome.  I will also be able to take advantage of the energy credit on my taxes this year.  The fact that the roofing material deflects the heat versus absorbing it will make the house cooler during the summer months.

Working with the installation team of Finn and Alex was a delight.  The attention they gave to making sure things were done right was greatly appreciated.  From the moment they arrived in the morning, till they went home at night, they were constantly working.  During the installation period, there were several rainstorms.  Alex and Finn always made sure they had things buttoned up before the storm started.  We were lucky enough to get a couple of good days and they took advantage of them by working between 10 and 11 hours those days.  If I saw anything that I did not like, it was quickly addressed or the explanation was given why it had to be done that way.  The answer was always acceptable to me.  They took the time to help me understand the various installation tasks.  The longevity of Finn and Alex’s careers with Interlock are testimony to Interlock as a company, their product knowledge and experience levels, and work quality.

I would highly recommend Interlock Industries roofs to others.

Sincerely,
Tom Brown
Westborough, MA

Dear Sir:

This past Fall I began soliciting bids for stripping off two layers of shingles on my 23-year old shingle family home and replacing the "worn" shingles with a new layer of fiberglass shingle. You may ask, since the home was "only" 23 years old, why there was already two layers of shingles and how come the top layer was now in need of replacement! Believe me, I was asking the same questions. Granted, we had not paid (directly) for either layer of shingle since they both were on the home when we purchased it, but it was still a concern of mine with respect to the fiberglass shingle industry.

My wife and I have owned this home for nine years and, when we initially moved in, we had the home vinyl-sided and replaced most of the windows with energy efficient, up-and-down windows as opposed to the then crank-out windows. The then existing roof shingles had excellent curl-appeal when viewed against the newly installed vinyl siding and window shutters, so much so that passersby thought we had the roof re-shingled as well.

So, in our search for new shingle, we sought out a shingle that would have that same curb appeal as well as longevity. Well, we could not find anything that came close to providing us with the idea that, "Yeah, this one will look great on our home and last a long time."

This Spring I responded to a newspaper advertisement I'd seen and a mailing that I received regarding the installation of a metal roof. Certainly, installation of a metal roof in our "neck of the woods," where there is some pricey real estate, was something of an oddity. However, I did some research on metal roofs over the Internet and found myself intrigued and please by what I read.

My wife and I met with Interlock Industries, Inc. sales representative Gerry Matta, and he explained the concept and longevity of a metal roof, its energy-savings benefit, and more specifically, showed us the colors and Interlock design afforded by their product known on the internet as NewEnglandsBestRoof.com.

After hearing the sales presentation, my wife and I were intent on seeing two homes within 20 miles of our home that had the same color metal roof we anticipated purchasing for our home. Let me tell you, after viewing the exterior of those homes, we definitely had made up our minds that we were going to be the first in our neighborhood with an Interlock shingle metal roof because it was going to afford us with fabulous curb appeal for our home.

Well, now that the stripping off of the deteriorating fiberglass shingles and the installation of the "tile red" Interlock shingle has been completed, our home is now a showcase for the metal roof industry.

We have had numerous compliments from family and neighbors regarding the beauty of the home with the new Interlock shingle installed. We have had many vehicles pass roadside and slow down to view our home and several inquiries form those motorists as to where we obtained the beautiful roof.

Thank you to Interlock Industries, Inc. for creating a product that allows my family to have the satisfaction to know that we will never have to replace roof shingles again, will save money on yearly heating and cooling bills, and, more importantly, have a home that truly has a dynamic curb appeal. It's just beautiful!! Thanks again,

Joseph A. Tetrault
35 Lafond Drive
Chicopee, MA

To Whom It May Concern:

I have been the owner of my home since 1979.  Since then, I have been through water heaters, paint jobs and one roof.  After the third water heater let loose, I decided there had to be better products out there.  I now own a water heater that I can trust and my oil company will stand by.

Two years ago, I saw two houses nearby with the Interlock roof.  I said that is what I need for the same satisfaction that I got from the water heater.  And I also got a roof that looks good and compliments the last paint job and shutters.  I also have the guarantee to back up an excellent job that was done installing the roof.

My next project is to find paint/siding that will give me a home with little maintenance and less worries.


Thanks,
William Keith
Milton, MA  02186

Uri & Vladimir did nice work, the roof looks great, and judging from the remarks of neighbors and friends, I’d be surprised if this job doesn’t generate more work for your company.

Thanks for a job well done,
Joe Murphy

We have a tight, lovely, looking roof.

We believe Interlock Industries, Inc. has a superior product. Only time will tell just how well it will hold its beauty and durability.

Installation of this product requires a lot of labor. Your professional installation crew worked well together. They were respectful, polite, and neat. Every work day our grounds were left clean and presentable. Once our new roof was installed, we approved of its appearance.

Sincerely,

Lorraine and Spencer Kneeland

My wife and I met Mike Furman at the Home Show in Foxboro this past winter. I had asked about the system in other years but got so turned off by the sales person, I never stayed to talk. This year was the first time we've seen Mike. We started to talk with him and were readily put at ease. We were so comfortable talking with Mike that we agreed to have him come to our home and really talk business. Mike has a wonderful way of explaining the Interlock system. Not only is he intelligent and professional, but also patient. He never talked down to us or over our heads. He was always neatly dressed but not in a stuffy business suit, someone you could relate to.